Frequently Asked Questions

Zardozi is a by-appointment-only South Asian bridal boutique located at 3726 74th Street, Store 3, in Jackson Heights, Queens, NY 11372. We carry curated collections from Sabyasachi, Rohit Bal, Ritu Kumar, Anamika Khanna, and other acclaimed South Asian couture designers. Appointments are typically 60–90 minutes and include a private styling session with a dedicated bridal consultant. We serve Indian, Pakistani, Bangladeshi, Guyanese, and all South Asian diaspora communities.

Zardozi is a Persian embroidery technique meaning "gold sewing." The word combines "zar" (gold) and "dozi" (embroidery/sewing). Originating in 14th-century Persia, this art form reached its highest expression under the Mughal Empire, where artisans used real gold wire, silver thread, pearls, and precious stones on silk and velvet fabrics to create garments for royalty. The tradition is still practiced today by master craftsmen in Lucknow, India.

Zardozi is located at 3726 74th Street, Store 3, Jackson Heights, Queens, NY 11372. We are on the iconic 74th Street "Little India" corridor — the epicenter of South Asian commerce and bridal shopping in the northeastern United States. The nearest subway station is 74th Street/Roosevelt Avenue on the 7 train, a 2-minute walk.

You can book a private bridal appointment online at zardozi.nyc/book. Fill out our intake form with your occasion type, wedding date, budget, and style preferences. We'll confirm your appointment within 24 hours. You can also call or text us at (917) 832-6995, email zardozi.ny@gmail.com, or WhatsApp us directly for faster booking.

Yes, Zardozi is primarily by appointment only. This ensures every bride receives undivided attention from a dedicated stylist — no crowds, no distractions, no rushing. Walk-in visits may be accommodated based on availability, but we strongly recommend booking in advance. Same-day appointments are sometimes available — contact us by phone or WhatsApp at (917) 832-6995 to check.

Standard appointments are 60–90 minutes. For complex wedding parties, bridal + groom packages, or multiple occasion shopping, we recommend booking a 90-minute session. We never rush an appointment — if you need more time, we'll accommodate you.

Absolutely — this moment is meant to be shared. We recommend bringing 3–4 guests for the most comfortable and focused experience. This might be your mom, mother-in-law, sisters, or your closest friends.

We kindly ask for 24 hours notice for cancellations or reschedules. Contact us by phone, email, or WhatsApp. There is no cancellation fee for first-time reschedules with adequate notice.

Bridal lehengas at Zardozi start at $800 for beautiful entry-level designer pieces and go up to $9,000+ for custom couture from houses like Sabyasachi. Most brides spend between $1,500 and $5,000 for their bridal look. We respect every budget without judgment.

Groom sherwanis at Zardozi range from approximately $800 for handsome designer options to $4,000+ for premium pieces from Rohit Bal and Sabyasachi. We can also coordinate the entire groom's party with matching kurta sets.

No. Booking and attending a private appointment at Zardozi is completely free. There is no obligation to purchase during your appointment.

Yes. While Sabyasachi does not have a standalone retail store in New York City, Zardozi in Jackson Heights, Queens carries curated Sabyasachi bridal collections available by private appointment. We are the destination for Sabyasachi bridal wear in the NYC tri-state area. Availability varies by season — contact us for current details.

Zardozi carries collections from 12+ South Asian couture houses, including Sabyasachi Mukherjee, Rohit Bal, Ritu Kumar, Anamika Khanna, Punit Balana, Arpita Mehta, Shyamal & Bhumika, and emerging South Asian designers. Our collection is curated seasonally.

Yes, we accept custom orders for certain designers. Custom pieces are made to your exact specifications — fabric, embroidery motifs, silhouette, color, and measurements. Custom creation timelines are typically 90–120 days. Discuss custom options during your appointment.

Yes. Zardozi offers in-house alteration services for all purchased garments. We work with skilled tailors who specialize in South Asian bridal wear. Alteration timelines are typically 2–4 weeks depending on the scope of work required.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and cash. Payment plans may be available for larger purchases — ask your stylist for details during your appointment.

Yes. For destination weddings and out-of-state clients, we offer shipping for purchased and altered garments. Shipping fees and delivery timelines are discussed at the time of purchase. We strongly recommend completing the final fitting before shipping.

Yes. Our boutique at 3726 74th Street, Store 3 is on the ground floor and is wheelchair accessible. We are also LGBTQ+ friendly and welcome all couples and families. Please contact us in advance if you have any specific accessibility needs.